F.A.Q.

Every day from 10:00 to 22:00. Kitchen closes at 21:00.

Yes, but the opening hours and prices are different.

  • 24th december            10.00 – 17.00  (€29,50)
  • 25th december            11.00 – 22.00   (€39)
  • 31th december            10.00 – 17.00  (€29,50)
  • 1st januari                    11.00 – 22.00   (€39)

Admission costs 45 euros per person

Children over 12 years of age are welcome.

Yes, these are available from reception. Bathrobes and towel sets are available to hire at 8 euros each. There is also a combined bathrobe/bath towel package. This package is available for 15 euros.

Yes, every Wednesday and Thursday and every first Saterday of the month.

Bathrobes must be worn throughout the complex.

No, parking is completely free.

Booking is necessary. Booking in advance has the following advantages:

  • You can be sure of availability on the day you wish to visit our wellness spa.
  • Our reception staff can be of service quickly, as your booking is already registered. If you wish to add a treatment of massage to your booking, we advise that you book these in advance too.
  • Knowing how many guests are present in our complex allows for better staff planning and enables us to offer suitable and fresh products.

Booking is easy via our online booking module. Booking is free.

There are elevators so Elaisa is also accessible for wheelchair users.

No, this is not necessary. Almost all treatments can be booked remotely.

You can cancel your booking, but please take the cancellation terms into account.

It is not allowed to consume your own food and drink on our resort premises.

Yes, every day from 17:00. The reduced tariff is 29.50 euros.

Elaisa has a wellness restaurant that serves healthy brasserie meals.

The use of mobile phones or tablets is only permitted in the reception. It is not permitted to bring mobile phones or other electronic equipment into other areas of the resort.

We accept BanContact, Visa and MasterCard.

  • Use of all sauna-wellness facilities
  • Unlimited use of shower products
  • Participation in the regular sauna rituals, subject to availability.

All lost property is stored in reception for 3 months before we donate this to charity.

An infusion is a sauna ritual whereby essential oils and a towel are used to increase the air humidity in the cabin. Sauna rituals are free.