Terms and conditions for cancellations
When you are unable to make your reservation, we ask you to contact us as soon as possible so that we can move the booking or possibly cancel it.
You may cancel your booking for free up to 48 hours before the visit. When cancelling 24 to 48 before the reservation, you will be charged 50% of the booking fee as cancellation fee. When cancelling within 24 hours we are unfortunately forced to charged 100% of the booking fee as cancellation fee.
For more information, please refer to our General Terms and Conditions.