{"id":9400,"date":"2019-05-21T10:58:19","date_gmt":"2019-05-21T08:58:19","guid":{"rendered":"https:\/\/staging.elaisawellness.com\/annuleringsvoorwaarden\/"},"modified":"2025-03-24T09:27:00","modified_gmt":"2025-03-24T08:27:00","slug":"cancellation","status":"publish","type":"page","link":"https:\/\/www.elaisawellness.com\/en\/support\/cancellation\/","title":{"rendered":"Conditions for cancellations"},"content":{"rendered":"

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Terms and conditions for cancellations<\/h1>\n

 <\/p>\n

Cancellation of a booked day or evening ticket, treatment and\/or package is only possible by e-mail. In the event of cancellation, the day or evening ticket, booked treatment and\/or package will not be refunded but, subject to the exception mentioned below, will be transferred to a later date in the current year after the date of purchase of the day or evening ticket, booked treatment and\/or package or, at the customer’s choice, exchanged for a gift voucher of the corresponding value of the day or evening ticket, booked treatment and\/or package with a period of validity of two years after the date of issue of a gift voucher.<\/p>\n

If a treatment and\/or package is cancelled less than 48 hours before the treatment and\/or package is due to take place, the customer must pay the full cost of the treatment and the day or evening ticket, and the treatment and\/or package booked cannot under any circumstances be postponed to a later date or exchanged for a gift voucher.<\/p>\n

An exception will be made in the event of illness, provided that a medical certificate is sent by e-mail.<\/p>\n

In the event of late arrival at the scheduled appointment, the full price of the treatment will be charged, but only the remaining time of the appointment will be used.<\/p>\n

An Elaisa Wellness gift voucher is valid for two years from the date of issue and is not refundable under any circumstances.[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

[vc_row full_width=”stretch_row” gap=”20″ css=”.vc_custom_1588107687984{margin-bottom: 50px !important;}”][vc_column][vc_column_text css=””] Terms and conditions for cancellations   Cancellation of a booked day or evening ticket, treatment and\/or package is only possible by e-mail. In the event of cancellation, the day or evening ticket, booked treatment and\/or package will not be refunded but, subject to the exception mentioned below, will…<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":14694,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-9400","page","type-page","status-publish","hentry","description-off"],"yoast_head":"\nConditions for cancellations at Elaisa Energetic Wellness. How to cancel?<\/title>\n<meta name=\"description\" content=\"Read more about the conditions for cancellations of Elaisa Energetic Wellness. 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